Preparation Guidelines

Clean-Up Clutter

At Alpha Bed Bug we are here to provide the best service to your home for treating bed bugs, but to do so we need your help. Here is a checklist that we need you to complete prior to the day of service to ensure the best results. PLEASE READ AND FOLLOW ALL DIRECTIONS! If you have any questions, please call us.

Move everything at least 2 feet from the walls. This includes all closets also. Furniture may need to stand on end if capable to maximize the amount of space in the room. If you have a waterbed, it will need to be drained or if you have an air bed, it will need to be deflated. Take down all window blinds (vinyl, wood, etc.) to prevent any stretching or warping.

Luggage must be emptied out and left unlocked since that could have been the way the bed bugs got into your home. Leave in open sight so the technicians can inspect.

Loose papers or lightweight items should be kept together and placed where they cannot be blown around or placed in a box. You may want to remove your electronics, but it’s not necessary. Depending on your infestation level, the bed bugs could be inside your electronics. We do ask that you unplug all your electronics.

Remove Specific Objects

The following items need to be removed and placed in totes. Remember to inspect everything before placing it in a tote. Please label “DO NOT HEAT”. Place the boxes by the door, but do not remove from the home.
• Medications/ Vitamins
• Oil Paintings & Art Supplies
• Wax Items (candles, crayons, lipstick, etc.)
• Fire Extinguishers/ Pressurized Cans
• Batteries (bulk quantity or large batteries)
• Vinyl Items/ Plastic or Wood Blinds
• Antique Furniture with finish or fragile glue points (make sure that it is thoroughly cleaned)
• Perfumes/ Colognes
• Firearms, Ammunition, Explosives
• Aerosol Cans (hairspray, bug spray, cooking spray, etc.)
• Musical Instruments and Collectibles
• Ink Printer Cartridges
• Any Food that can Melt
• Beverages (bottles of wine or Carbonated Beverages)
• VHS Tapes, Photo Negatives, or Film
• Any Flammable Materials

Valuables, Pets, & Other Prep

Anything that is of value to you should be placed in a box, packed properly, and labeled. Throw out all trash and vacuum thoroughly. The vacuum bag should be thrown out or the dirt container emptied and left in the house for treatment.

All pets will need to be out the day of service. All plants need to be removed they will die from heat exposure. Please leave all bedding behind. Fish will also need to be removed. Wheelchairs and walkers will need to be treated, so please make arrangements for a rental. Increase the temperature of your home to the highest temperature that it will go, at least 3 hours before our scheduled appointment time. This is needed to help pre-heat your home. If this is not done, there will be a $99 charge.

The Night Prior Heat Treatment & Morning Of

  1. The night before you need to dry the clothes that you plan on wearing the next day and keep them in a tightly closed plastic bag.
    2. In the morning, shower and put the clothes on that you dried the night before. Leave used clothing in the house.
    3. It is very IMPORTANT that you DO NOT sit on any of the furniture. It would be best to get dressed and leave the house.
    4. Please make sure that all fire alarms, smoke detectors, fire sprinkler systems, or home security systems ARE ALL DISARMED! Not responsible for the sprinkler system being set off.
    5. Unplug all electronics and refrigerator.

After the Heat Treatment

Please stay out of the treated area for 4-6 hours after the heat treatment has been completed. During the heat treatment, items may have been moved around to properly heat an area. If you do not prep your home properly and is cluttered, the disorder to your home could be extensive. The better you prepare your home; the post-cleanup will be more manageable. To get the best results, we will have to move items around to ensure that the maximum heat gets to all areas properly to be able to kill the bed bugs. Items will not be refolded or returned to the same place if they have been moved.

**Please be advised: Alpha Bed Bug technicians will take care of your personal items, but we cannot be responsible for items that may be broken if not properly packed. Alpha Bed Bug assumes no liability for damage to structures not built to code, faulty gas meters, pipes or wiring. Alpha Bed Bug will not be liable for damage done to old, improperly applied, oxidized, chipped, or peeled finishes. Alpha Bed Bug is not liable for damage to painted surfaces. Alpha Bed Bug is not liable for damage done to flooring or carpeting during the heat treatment process. Heat treatment involves high temperatures and turbulent air flow. It is the tenant’s responsibility to do their best to help prevent any damage to their belongings during the heat treatment. If you have any questions, please call.

 

**Not responsible for damages that may occur from heat use or if preparation guidelines are not followed correctly. **

***BE READY FOR YOUR TREATMENT there will be additional fees if the preparation is not followed. A rate of $250 per hour will be charged if less than 1 hour of preparation by our technicians. If the treatment areas require more than 1 hour, a $350 cancellation fee will be charged, and the treatment WILL BE rescheduled for a later date.

*There will be a $35 fee for all returned checks and any collection fees that may occur.